Terms of Service

1. Agreement to Terms

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User”, “Professional”, or “Visitor”) and TPBio.me (“TPBio”, “we”, “us”, or “our”), governing your access to and use of the website at https://tpbio.me, including all sub-domains, directory listings, and bio profile features.

By visiting our website, creating an account, publishing a bio profile, or searching for tax practitioners on TPBio, you agree to comply with and be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must immediately refrain from using the platform.

2. Important Legal & Regulatory Disclaimers

3. Nature of the Service & Zero Commission Model

TPBio provides digital bio profiles (tpbio.me/yourname) and an Indian city directory allowing Chartered Accountants, Company Secretaries, CMAs, Tax Advocates, and GST Practitioners to showcase their qualifications, office location, service specializations, and contact options.

• Direct Client Connection: TPBio provides direct click-to-contact links (such as direct WhatsApp booking, telephone numbers, and email addresses). Any communication, engagement, fee negotiation, or professional contract occurs directly between the client and the tax professional.
• Zero Commission: TPBio does not charge commissions, broker fees, or referral percentages on professional engagements arranged between clients and listed tax professionals.
• No Guarantee of Professional Work: While TPBio provides verification tools (such as Google Business Profile verification badges), TPBio does not guarantee the accuracy, completeness, competence, or quality of services rendered by any listed professional. Users are advised to exercise independent due diligence before engaging any practitioner.

4. Account Registration & Bio Handle Rules

To create a bio profile on TPBio, you must:

• Be at least 18 years of age and legally capable of entering into binding contracts.
• Provide accurate, truthful, and up-to-date professional information.
• Select a unique URL handle (tpbio.me/username) that you have the legitimate right to use. You may not claim handles that impersonate another person, firm, or entity, or infringe on third-party trademarks. TPBio reserves the right to reclaim, suspend, or reassign disputed handles.
• Maintain the confidentiality of your login credentials (or Google OAuth access) and immediately notify us of any unauthorized account access.

5. Verification Badges & Google Reviews

TPBio enables professionals to link their verified Google Business Profile (GBP) to display authentic Google star ratings and review metrics.

• Verification Requirements: Verified badges are granted exclusively to professionals who provide satisfactory proof of physical office presence, matching Google Place IDs, or professional council credentials.
• Dispute Resolution: If a place listing or profile ownership is contested, TPBio reserves the right to request proof documents (such as utility bills, professional membership certificates, or OTP verification) and approve or transfer listings accordingly.
• Reviews: Google ratings and review counts displayed on TPBio are sourced via the Google Maps Platform API. TPBio does not manipulate, edit, or falsify review ratings.

6. Prohibited Activities

When using TPBio, you agree NOT to:

• Submit fraudulent, misleading, deceptive, or defamatory information or impersonate another professional.
• Publish content that violates intellectual property rights, privacy rights, or statutory confidentiality obligations.
• Use automated scripts, bots, scrapers, or crawlers to harvest directory data without prior written permission.
• Introduce viruses, malware, trojans, or any harmful code designed to disrupt platform operations.
• Engage in unsolicited commercial spam, phishing, or abusive communications with listed tax professionals.

7. Limitation of Liability & Indemnity

To the maximum extent permitted under applicable law, TPBio.me, its operators, directors, and affiliates shall NOT be liable for any direct, indirect, incidental, consequential, special, or exemplary damages, including but not limited to loss of profits, tax penalties, client disputes, or professional malpractice arising out of:

• Any advice, filing, assessment, or professional service provided by tax professionals found through the directory.
• Any errors, inaccuracies, or omissions in public profile information or directory listings.
• Service interruptions, server downtime, or third-party API changes (including Google Maps or WhatsApp API changes).

Indemnification: You agree to indemnify, defend, and hold harmless TPBio from and against any claims, liabilities, damages, losses, or legal fees resulting from your violation of these Terms, infringement of third-party rights, or professional conduct.